Duties & Responsibilities:
? User support:
o MS Office 365
o Hardware
Troubleshooting & upgrades
o Laptop Setup
o Remote support
? Network hardware installing on remote sites
? Stock takes
? Quotes
? Server support
? Use helpdesk system
? Ensure customer satisfaction
? Standby & after-hours support to end users
Requirements
The IT Technician ? site support is responsible for providing IT Support at the assigned operational site. The role ensures availability, reliability and security of IT systems, minimizes downtime and supports end-users with day to day technical requirements to enable uninterrupted business operations.
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