Gold HR & Recruitment Solutions (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (www.goldhr.co.za), submit job applications, make inquiries, or engage with our recruitment and HR services. We comply with South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.
1. Information We Collect
Contact Details: Name, email address, phone number, and other information submitted via contact forms, job applications, or direct communication.
Candidate Information: CVs, qualifications, employment history, references, and background check details provided during job applications.
Client Information: Business contact details and hiring requirements shared by companies seeking recruitment services.
Website Usage Data: IP address, browser type, pages visited, and other analytics collected automatically through cookies or similar tools (see Section 5).
Sensitive Data: We may collect sensitive information (e.g., criminal or health records) only with explicit consent for recruitment purposes.
2. How We Use Your Information
Process job applications and match candidates with suitable roles.
Respond to inquiries and provide recruitment or HR services.
Share job postings on social media platforms (e.g., Facebook, LinkedIn) with your consent.
Conduct background checks, reference verifications, and qualification screenings.
Improve our website and services through analytics.
Comply with legal obligations, including POPIA requirements.
Only use personal information for the purposes for which it was collected.
3. Consent and Your Rights
By submitting your information, you consent to its collection, processing, and use as described in this policy.
Under POPIA, you have the right to:
Access your personal data that we hold.
Request corrections to inaccurate or incomplete information.
Withdraw consent or request deletion of your data, subject to legal obligations.
Object to the processing of your personal information in certain circumstances.
Lodge a complaint with the Information Regulator (South Africa).
To exercise your rights, contact us at belinda@goldhr.co.za or 082 922 6148.
Requests will be handled within a reasonable timeframe, typically within 30 days.
4. Sharing Your Information
With clients (employers) for recruitment purposes, only with explicit consent.
With service providers (e.g., background check agencies) who comply with POPIA and act on our instructions.
When required by law or to protect our legal rights.
We do not sell or share your personal data for marketing purposes without your explicit consent.
5. Cookies and Tracking
Our website uses cookies to track usage and improve functionality.
Cookies collect non-identifiable data such as pages visited, device type, or browser type.
You can manage cookie preferences through your browser settings.
By using our site, you consent to the use of cookies as described.
6. Data Security
Personal information is protected with secure systems, including encryption for online forms and restricted access to stored data.
Reasonable technical and organizational measures are in place to prevent unauthorized access, loss, or disclosure.
No system is completely secure; we cannot guarantee absolute protection.
7. Data Retention
Personal information is retained only as long as necessary for the purposes outlined (e.g., recruitment, inquiry response) or as required by law.
Candidate data is typically retained for one year unless deletion is requested.
Client data is kept for the duration of the business relationship.
After the retention period, data is securely deleted or anonymized.
8. International Transfers
For international roles (e.g., Canada), your personal data may be transferred outside South Africa.
Transfers comply with POPIA requirements, and recipient countries are ensured to have adequate data protection measures.
9. Third-Party Links
Our website may include links to external sites (e.g., LinkedIn, Facebook).
We are not responsible for the privacy practices of these sites.
Review their policies before sharing personal information.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.
The latest version will be posted on our website with the updated date.
11. Contact Us
For questions, requests, or concerns about your personal information, contact:
Gold HR & Recruitment Solutions
Email: belinda@goldhr.co.za
Phone: 082 922 6148We aim to respond to all inquiries within 7 business days.